The Ultimate
WhatsApp Template Library

Boost customer engagement and reply rates with the best message templates for WhatsApp marketing, sales, and customer support.

100+ message templates
✔ Multiple industries and use cases
Use with WhatsApp Business

Download Free

Why do I need WhatsApp message templates?

Whether you're new to conversational marketing or a professional, you can't deny how useful and quick message templates are. Simply copy and paste the text, edit placeholders, and hit the send button. You can even reuse them multiple times without having to scratch your head thinking of new content! 🥳

Save time thinking of new message content for different uses and scenarios.

Reduce human error and embarrassing typos.

Maintain a consistent brand image and persona.

Provide quick customer support and resolution.

Create personalized messages quickly and easily.

Improve text message open and reply rates.

Why do I need WhatsApp message templates?

Whether you're new to conversational marketing or a professional, you can't deny how useful and quick message templates are. Simply copy and paste the text, edit placeholders, and hit the send button. You can even reuse them multiple times without having to scratch your head thinking of new content! 🥳

Save time thinking of new message content for different uses and scenarios.

Reduce human error and embarrassing typos.

Maintain a consistent brand image and persona.

Provide quick customer support and resolution.

Create personalized messages quickly and easily.

Improve text message open and reply rates.

WhatsApp Message templates - By Industry

A list of message templates by industry. From the medical sector to F&B, we've got all the message templates right here. 😎

E-commerce 🛒

Send promotional messages, inform customers on delivery statuses, and collect feedback on products and services

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Education 🏫

Engage with students, parents, and staff about school-related information and activities

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Real Estate 🏘

Schedule property viewings, share house listings with clients, and keep up with homebuyers

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Medical 🩺

Send appointment reminders, alerts, and follow-up messages to patients

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Retail 👚

Answer FAQs, send promotional messages, and product announcements to increase customer loyalty

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F&B 🍔

Confirm customer reservations, send exclusive dining deals, and take orders through text messaging

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Spas / Salons 💅

Schedule, reschedule, and confirm appointments, and send interesting tips and beauty advice

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Leisure 🎮

Send reminders, promotional messages, and collect feedback on customer experiences

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Fitness 🏋️

Send appointment reminders, relay get-fit tips, and share membership promotions

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Insurance 📑

Schedule appointments, send policy updates, and set up payment reminders

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Tourism ✈️

Confirm hotel reservations, share airline promotions, and send check-in alerts

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Banking & Finance 🏦

Answer FAQs, send payment alerts and reminders, and set up OTP messages

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WhatsApp Message templates - By Use Case

A list of message templates by use case. From customer service to COVID-19 alerts, we've covered all possible use cases right here. 😎

Customer service 🤩

Set up auto-replies, follow-up with customers, and collect feedback on purchase experiences

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Marketing / Sales 💰

Announce product launches, information on campaigns, and share exclusive deals

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Cart abandonment 🛒

Send messages to prompt and encourage customers to complete purchases

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Welcome messages 👋

Engage with customers when they opt-in for messages and share one-off newcomer discounts

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Invitations 📧

Send party, graduation, and wedding invitations to all your guests

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Reviews / Feedback 💬

Gather reviews and feedback on customer experiences

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Shipping / delivery 🚢

Send shipping and delivery updates to keep customers informed

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Payments 💳

Send payment reminders and information on transactions

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Reminders 📆

Send appointment, billing, and meeting reminders

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Announcements 📢

Share product launches, new venue openings, and store closures

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Recruitment 💼

Schedule interviews and update job applicants

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COVID-19 🦠

Send COVID-19 alerts and information to contacts

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More resources

How to use chat marketing to drive traffic to your e-commerce business

In the changing digital landscape, chat marketing is the best solution to connect with your customers. Here are 6 ways to use chat marketing to drive more traffic to your e-commerce business.

How to use WhatsApp to market your business

How to use WhatsApp to market your business: Tips and strategies

WhatsApp is now a must-use for businesses to communicate with customers. Let's take a look at how you can market your business using WhatsApp!

Let’s get moving.

Sending message templates on WhatsApp can't get any easier than this. What are you waiting for? Download them now and start engaging with your customers! 😉👇