Drive more sales to your Shopify store with NovoChat

Sell more with our pre-built WhatsApp automation — recover abandoned carts, send order confirmations, and keep customers in the loop with shipping updates.

Deliver a better e-commerce shopping experience with NovoChat

Add NovoChat to Shopify to create more personalized experiences for your customers. You get to boost your sales with WhatsApp marketing. It's a win-win.

Recover lost sales with abandoned cart recovery triggers

The average cart abandonment rate is about 70%. Bring your customers back and encourage them to complete their purchase with abandoned cart recovery messages.

Keep your customers informed about orders

Keep customers in the loop with automated order and shipping confirmations. Automations are triggered upon purchase from your Shopify store.

Send targeted broadcast messages on WhatsApp

Create WhatsApp message campaigns with segmentation filters synced with your Shopify data. Craft and schedule campaigns such as promotions, announcements, and holiday sales.

Advanced metrics to launch smarter campaigns

Track advanced metrics such as number of read and replied messages, total clicks, and revenue earned.


How does WhatsApp marketing benefit my e-commerce business?

With over 24 million e-commerce sites worldwide, marketing your business to your digitally-inclined audience can be a challenge if you’re sticking to heavily saturated platforms like social media and email. Fortunately, you can still turn to chat marketing to communicate with customers and market your business on a more personal level. After all, 82% of people open every text message they receive.


With NovoChat’s Shopify Integration for WhatsApp, you can send automated WhatsApp triggers for abandoned cart recovery, order confirmations, and shipping updates. This allows you to save more time, reach out to more customers, and drive more sales.

What can I do with the Shopify integration?

With NovoChat Shopify Integration, you can add NovoChat to your website so you can send powerful WhatsApp automation such as abandoned cart reminders and order confirmations. You can also send WhatsApp messages in bulk, add a website widget to your store, and conduct multi-agent customer support with a shared inbox.

How do I integrate NovoChat into Shopify?

This can be done in a few simple clicks! Install NovoChat from the Shopify app marketplace, connect WhatsApp to your workspace, create your automation, and watch your sales grow! For a more detailed guide, check out our help centre article.

Any other questions?

Get in touch with us via the NovoChat widget or at We’re always here to help!

Drive more sales to your e-commerce store with NovoChat's Shopify Integration.

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