WhatsApp Templates

18 Best WhatsApp templates for Restaurants


WhatsApp Templates

18 Best WhatsApp templates for Restaurants


Nowadays, a customer’s best experience with an F&B establishment isn’t limited to the food quality, ambiance, or in-person customer service. 

It’s also about how the establishment is able to engage with them before and after their dining experience. 

And this is where chat marketing comes in really handy! You can send texts to remind customers about their upcoming reservations, promotions, and many more.

But, while sending messages to your customers can help improve engagement and keep them coming back, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer! 

Let’s take a look at the best restaurant WhatsApp templates so you can send more messages in less time. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs.

Nowadays, a customer’s best experience with an F&B establishment isn’t limited to the food quality, ambiance, or in-person customer service. 

It’s also about how the establishment is able to engage with them before and after their dining experience. 

And this is where chat marketing comes in really handy! You can send texts to remind customers about their upcoming reservations, promotions, and many more.

But, while sending messages to your customers can help improve engagement and keep them coming back, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer! 

Let’s take a look at the best restaurant WhatsApp templates so you can send more messages in less time. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs.

18 Best Restaurant WhatsApp templates

WhatsApp templates for Promotions

Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely. 

Here are some templates you can use:

Use this restaurant WhatsApp template to send promotional messages.
Use this restaurant WhatsApp template to send promotional messages.
Use this restaurant WhatsApp template to send promotional messages.

WhatsApp templates for Thank You Offers

Don’t be afraid to thank your customers for joining your subscriber list and opting in to receive text messages. You can also offer an exclusive discount code to prompt them to make their first purchase with you.

Here's a template you can use:

Use this restaurant WhatsApp template to send thank you offers.

WhatsApp templates for Limited Time Offers

Limited Time Offers are a great way to generate an influx of customers in a short period of time. This targets the fear of missing out (FOMO) phenomenon where customers simply can’t miss out on being the first to grab their hands on your products. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send limited time offers.

WhatsApp templates for Holiday Offers

It’s always during the holiday seasons where businesses have the most discounts. That’s because everyone is in a festive mood and wouldn’t mind spending a little extra. So take this chance to offer a discount or exclusive menu that your customers just can’t miss!

Here’s a template you can use:

Use this restaurant WhatsApp template to send holiday offers.

WhatsApp templates for Polls

Polls are a great way to gauge the interest of your customers regarding your menu selection. This also gives you a better idea of what you should be bringing in more of to meet demands. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send polls.

WhatsApp templates for Tips

Sharing useful food or cooking tips and advice is a great marketing tactic to keep your customers more informed and engaged with your business. Furthermore, it keeps the customer-business relationship more lighthearted and fun. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send tips.

WhatsApp templates for Reservation Confirmations

Making sure that your restaurant is full is always the top priority for many F&B establishments. Who wants an empty restaurant? That said, confirming reservations are a great way to remind your customers of their upcoming reservation and prevent no-shows. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send reservation confirmation messages.

WhatsApp templates for Store Closures

In the event where you have to close your physical store due to renovations or a holiday, give your customers a heads up. They’d appreciate the fact that you informed them in advance instead of them turning up to a closed shop. Furthermore, you can also take this opportunity to direct them to make an order via your website. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send store closure messages.

WhatsApp templates for Auto-replies

Auto-replies are extremely useful when customers reach out after hours or during peak periods. These replies let customers know when they can expect a reply from you and helps them manage their expectations. You also let them know that their message has been received instead of leaving them wondering and waiting. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send auto reply messages.

WhatsApp templates for Alerts

If your restaurant is perpetually busy, setting up Alert messages is a great way for you to manage crowds while your staff are busy. You can send a simple message to alert customers that their table is ready for seating and that they should be waiting at the main entrance for staff to guide them. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send alert messages.

WhatsApp templates for In-Message Purchases

In-message purchases give your customers the chance to easily make a purchase by replying to your message within the same chat. This creates an additional channel for sales and encourages them to purchase your products without having to even leave the chat. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send in-message purchases..

WhatsApp templates for Payment Confirmations

Sending a simple Payment Confirmation message can go a long way in assuring your customer that they’ve successfully made a payment and that you’ve received their order. You can also take this chance to send them their order status so they can refer to it as and when is needed.

Here are some templates you can use:

Use this restaurant WhatsApp template to send payment confirmation messages.
Use this restaurant WhatsApp template to send payment confirmation messages.

WhatsApp templates for Delivery Updates

Similar to Payment Confirmations, sending your customers delivery information about their order can help put their minds at ease. This is also especially useful for customers who have to plan their schedule ahead of time to receive their items from your restaurant.

Here’s a template you can use:

Use this restaurant WhatsApp template to send delivery updates.

WhatsApp templates for Reviews and Feedback

Reviews can make or break your business. A whopping 93% of consumers say that online reviews influenced their purchase decisions. Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.

Here’s a template you can use:

Use this restaurant WhatsApp template to send review and feedback messages.

WhatsApp templates for Referrals

Asking for referrals is an effective way to drive more sales. You can offer a discount code to your customer if they refer someone else to further encourage them to make a purchase.

Here’s a template you can use:

Use this restaurant WhatsApp template to send referral messages.

18 Best Restaurant WhatsApp templates

WhatsApp templates for Promotions

Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely. 

Here are some templates you can use:

Use this restaurant WhatsApp template to send promotional messages.
Use this restaurant WhatsApp template to send promotional messages.
Use this restaurant WhatsApp template to send promotional messages.

WhatsApp templates for Thank You Offers

Don’t be afraid to thank your customers for joining your subscriber list and opting in to receive text messages. You can also offer an exclusive discount code to prompt them to make their first purchase with you.

Here's a template you can use:

Use this restaurant WhatsApp template to send thank you offers.

WhatsApp templates for Limited Time Offers

Limited Time Offers are a great way to generate an influx of customers in a short period of time. This targets the fear of missing out (FOMO) phenomenon where customers simply can’t miss out on being the first to grab their hands on your products. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send limited time offers.

WhatsApp templates for Holiday Offers

It’s always during the holiday seasons where businesses have the most discounts. That’s because everyone is in a festive mood and wouldn’t mind spending a little extra. So take this chance to offer a discount or exclusive menu that your customers just can’t miss!

Here’s a template you can use:

Use this restaurant WhatsApp template to send holiday offers.

WhatsApp templates for Polls

Polls are a great way to gauge the interest of your customers regarding your menu selection. This also gives you a better idea of what you should be bringing in more of to meet demands. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send polls.

WhatsApp templates for Tips

Sharing useful food or cooking tips and advice is a great marketing tactic to keep your customers more informed and engaged with your business. Furthermore, it keeps the customer-business relationship more lighthearted and fun. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send tips.

WhatsApp templates for Reservation Confirmations

Making sure that your restaurant is full is always the top priority for many F&B establishments. Who wants an empty restaurant? That said, confirming reservations are a great way to remind your customers of their upcoming reservation and prevent no-shows. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send reservation confirmation messages.

WhatsApp templates for Store Closures

In the event where you have to close your physical store due to renovations or a holiday, give your customers a heads up. They’d appreciate the fact that you informed them in advance instead of them turning up to a closed shop. Furthermore, you can also take this opportunity to direct them to make an order via your website. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send store closure messages.

WhatsApp templates for Auto-replies

Auto-replies are extremely useful when customers reach out after hours or during peak periods. These replies let customers know when they can expect a reply from you and helps them manage their expectations. You also let them know that their message has been received instead of leaving them wondering and waiting. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send auto reply messages.

WhatsApp templates for Alerts

If your restaurant is perpetually busy, setting up Alert messages is a great way for you to manage crowds while your staff are busy. You can send a simple message to alert customers that their table is ready for seating and that they should be waiting at the main entrance for staff to guide them. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send alert messages.

WhatsApp templates for In-Message Purchases

In-message purchases give your customers the chance to easily make a purchase by replying to your message within the same chat. This creates an additional channel for sales and encourages them to purchase your products without having to even leave the chat. 

Here’s a template you can use:

Use this restaurant WhatsApp template to send in-message purchases..

WhatsApp templates for Payment Confirmations

Sending a simple Payment Confirmation message can go a long way in assuring your customer that they’ve successfully made a payment and that you’ve received their order. You can also take this chance to send them their order status so they can refer to it as and when is needed.

Here are some templates you can use:

Use this restaurant WhatsApp template to send payment confirmation messages.
Use this restaurant WhatsApp template to send payment confirmation messages.

WhatsApp templates for Delivery Updates

Similar to Payment Confirmations, sending your customers delivery information about their order can help put their minds at ease. This is also especially useful for customers who have to plan their schedule ahead of time to receive their items from your restaurant.

Here’s a template you can use:

Use this restaurant WhatsApp template to send delivery updates.

WhatsApp templates for Reviews and Feedback

Reviews can make or break your business. A whopping 93% of consumers say that online reviews influenced their purchase decisions. Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.

Here’s a template you can use:

Use this restaurant WhatsApp template to send review and feedback messages.

WhatsApp templates for Referrals

Asking for referrals is an effective way to drive more sales. You can offer a discount code to your customer if they refer someone else to further encourage them to make a purchase.

Here’s a template you can use:

Use this restaurant WhatsApp template to send referral messages.

Want more templates?

And that’s our list of restaurant WhatsApp templates!

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library

Want more templates?

And that’s our list of restaurant WhatsApp templates!

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library