Free to start.

No credit card needed to start trial. No hidden fees.

Annual
Monthly

*billed annually

STARTER PLAN


For businesses looking to scale with WhatsApp marketing
USD 25
per month
  • 500 Contacts
  • 3 Staff Login
  • 2,000 Broadcast messages
  • Unlimited Automations

PRO PLAN


For businesses looking to scale with WhatsApp marketing
USD 99
per month
  • 3,000 Contacts
  • 10 Staff Login
  • 10,000 Broadcast messages
  • Unlimited Automations

BUSINESS PLAN


For brands with a large customer base looking for more advanced tools
USD 249
per month
  • 20,000 Contacts
  • 20 Staff Login
  • 100,000 Broadcast messages
  • Unlimited Automations

*billed monthly

STARTER PLAN


For businesses looking to scale with WhatsApp marketing
USD 40
per month
  • 500 Contacts
  • 3 Staff Login
  • 2,000 Broadcast messages
  • Unlimited Automations

PRO PLAN


For businesses looking to scale with WhatsApp marketing
USD 149
per month
  • 3,000 Contacts
  • 10 Staff Login
  • 10,000 Broadcast messages
  • Unlimited Automations

BUSINESS PLAN


For brands with a large customer base looking for more advanced tools
USD 399
per month
  • 20,000 Contacts
  • 20 Staff Login
  • 100,000 Broadcast messages
  • Unlimited Automations

Features

Starter

$25/mo

Pro

$99/mo

Business

$249/mo

Team Inbox
Number of messages
Unlimited
Unlimited
Unlimited
Staff Seats

Number of colleagues that can chat with customers via Inbox

3
10
20
ChatGPT Help

Use ChatGPT within NovoChat Inbox to generate answers or pointers to assist you. 

This feature is still in beta.

Website Chat Widget
Multi-channel Widget

Provide multiple channels for customers to chat with you

Novochat’s multi-channel widget.

Single Chat Button

NovoChat's WhatsApp chat button builder.

Broadcast & Marketing
Number of Broadcasts
2,000
10,000
100,000
Number of Tags
30
150
Unlimited
Import/Export Contacts
Channels
Number of channels

The number of messaging channels you can have

5
5
Unlimited
No. of WhatsApp channels
1
1
3
WhatsApp

Receive and reply WhatsApp messages in your NovoChat inbox.

 

You can use your own phone number for WhatsApp.

Live Chat

This feature is still in beta.

Instagram

Reply to your Instagram Direct Messages from NovoChat team inbox.

Facebook Messenger
Telegram
LINE
Integrations
Slack integration
Shopify integration

Install NovoChat in Shopify.

 

Sync e-commerce data, send abandoned cart messages and more.

EasyStore integration

Install NovoChat in EasyStore.

 

Sync e-commerce data, send abandoned cart messages and more.

Webhooks

Connect and pull information from other apps with minimal code.

Add-on
Add-on
Add-on
API integration
Add-on
Add-on
Add-on
CRM integration
Custom
Data and security
Analytics

Measure conversational activity, agents' activity and resolution times.

Weekly analytics emails
Export data
Response-time analytics
Custom
Service-level agreement (SLA)
Custom
Support
Online documentation
Email support
Chat support
Priority support
Dedicated onboarding support
Automation setup and staff training
Add-on

Add-Ons

Customize your plan even more!
Extra Numbers
+$9 /number
Extra WhatsApp Channel
+$19 /mo/channel

What the FAQ?

Got questions about NovoChat? We got you. 

Is there a free trial available?

Yes, we offer a 7-day free trial so you can try out our platform and see if it’s a good fit for your business.

How does billing work?

Billing is monthly, and we accept all major credit cards. You will be charged automatically on a recurring basis, unless you cancel your subscription.

Is there a discount for annual payment?

Yes, we offer a 27% to 37% discount for customers who choose to pay annually instead of monthly.

Can I switch plans if my needs change?

Yes, you can upgrade or downgrade your plan at any time from within your account dashboard.

Do you offer refunds or money-back guarantees?

We do not offer refunds or money-back guarantees, but you can cancel your subscription at any time.

For more information, check out our refund policy.

What modes of payment do you accept?

We accept most major credit and debit cards including Visa, Mastercard, and American Express. You can also make payments via PayPal.

Are there any setup fees?

No, there are no setup fees. You can start using our platform immediately after signing up.

Are there any training to guide me or my staff on how to use NovoChat?

Yes, we offer comprehensive documentation, video tutorials, and webinars to help you get started and make the most of our platform.

We also offer personalized onboarding and training sessions for our Business Plan customers.

What level of customer support is included with each plan?

All of our plans include chat and email support, and higher-tier plans also include WhatsApp and phone support. We strive to provide excellent customer support to all of our users.

Is NovoChat safe and secure?

Yes, NovoChat is committed to ensuring the safety and security of all user data. We use industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. Our servers are hosted in secure data centers with multiple layers of physical and digital protection. We also have measures in place to ensure compliance with data privacy laws and regulations. Additionally, we do not share or sell user data to third parties.

Any other questions?

Get in touch with us via the NovoChat widget or at support@novochat.co. We’re always here to help!

Ready to drive more sales with our chat marketing platform?

7-day free trial • No credit card required

© Novochat

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