• How does the free trial work?

You can sign up and use NovoChat's starter plan - this consists of 600 outgoing messages per day and 1 user.

• How much does Novochat cost?

Novochat offers both monthly and annual billings. Plans start from $25/month (monthly) or $20/month (annually). If you choose to go Pro, this plan guarantees you 3,000 outgoing conversations and 5 users. There are also several advanced features included across all plans to give you and your customer the best chat experience.

• What kind of messaging apps can I use with NovoChat?

NovoChat allows you to connect multiple messaging channels on a single dashboard - no limitations on communication! These include WhatsApp Business, Telegram, Facebook Messenger, and LINE.

• How does the website/chat widget work?

Once you've created an account with us, connected your messaging channels, and edited your widget design, simply copy the installation code and insert that code onto your website.

💡 Check out our step-by-step guide here!

• What is NovoChat?

NovoChat is an omnichannel chat platform that helps you talk to customers on WhatsApp, Facebook Messenger, Telegram, and LINE. You can manage and monitor all chats from a single dashboard.

NovoChat is a product of the same amazing people behind Novocall.

• Can NovoChat overcome strict broadcasting guidelines set by WhatsApp?

There are several rules and guidelines that WhatsApp has put in place when broadcasting messages. However, with NovoChat, you can bypass all these limitations to broadcast your messages freely! No strict template guidelines, no pre-approving of templates, and no cap on how many users you can send to!

Don't believe us? Try it out for yourself 😉

• Can I trust NovoChat?

Of course! We will never share your data. NovoChat follows all industry best practices - our data is encrypted and stored in AWS servers.

• What are the payment methods?

We accept Visa, Mastercard, American Express credit and debit cards, as well as PayPal.