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• Can I try NovoChat for free?

You can sign up and use NovoChat's starter plan - this consists of 600 outgoing messages per day and 1 user.

• What kind of messaging apps can I use with NovoChat?

NovoChat allows you to connect multiple messaging channels on a single dashboard - no limitations on communication! These include WhatsApp Business, Telegram, Facebook Messenger, and LINE.

• How does the website/chat widget work?

Once you've created an account with us, connected your messaging channels, and edited your widget design, simply copy the installation code and insert that code onto your website.

💡 Check out our step-by-step guide here!

• Can NovoChat overcome strict broadcasting guidelines set by WhatsApp?

There are several rules and guidelines that WhatsApp has put in place when broadcasting messages. However, with NovoChat, you can bypass all these limitations to broadcast your messages freely. No strict template guidelines, no pre-approving of templates, and no cap on how many users you can send to!

Don't believe us? Try it out for yourself 😉

• Do you support early-stage startups?

Yes, we have several plans for early-stage startups. If you want to apply for this, please start your free trial and let us know.

• Do you have an affiliate program?

Yes, we currently have a private, invite-only affiliate program for agencies and consultancies.

If you're interested, please get in touch with us via the NovoChat widget, and we'll send you the application form.

• Can I trust NovoChat?

Of course! We will never share your data. NovoChat follows all industry best practices - our data is encrypted and stored in AWS servers.

• What are the payment methods?

We accept Visa, Mastercard, American Express credit and debit cards, as well as PayPal.

• Any other questions?

Get in touch with us at [email protected]. Always here to help!