Send WhatsApp messages in bulk
Automate your WhatsApp marketing
Collaborate on a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify Store
Drive sales to your EasyStore site
Broadcast messages in bulk
Automate your WhatsApp marketing
Connect your chat apps in a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify store
Drive sales to your EasyStore site
Just like how many industries are changing with the customer journey, the tourism industry isn’t spared from this either. Traditional methods such as pricing and promotions just aren’t as effective as they once were because competitors can easily imitate them and gain an upper hand.
However, don’t be discouraged as you can still differentiate yourself through personalized approaches that create unique experiences for your customers. And one of the most direct and personal ways to connect with your customers is through chat marketing!
But, while sending messages to your customers can help improve engagement and keep them informed with promotions, having to manually send individual messages can be extremely time-consuming.
This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer!
Let’s take a look at the best message templates for airline companies and hotels so you can send more messages in less time. 👇
Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely.
Here are some templates you can use (airlines):
Here are some templates you can use (hotels):
Limited Time Offers are a great way to generate an influx of customers in a short period of time. This targets the fear of missing out (FOMO) phenomenon where customers simply can’t miss out on being the first to book a flight or hotel room.
Here’s a template you can use (airlines):
Here’s a template you can use (hotels):
Asking for referrals is an effective way to drive more sales. You can offer a discount code to your customer if they refer someone else to further encourage them to make a purchase.
Here’s a template you can use (airlines):
Here’s a template you can use (hotels):
Sending tips and tricks is a great way to keep your customers engaged. You can also take this opportunity to direct your customers to your blog to drive more traffic.
Here are some templates you can use (airlines):
Here’s a template you can use (hotels):
Send alerts to your customers to inform them of flight check-in times or hotel maintenance.
Here are some templates you can use (airlines):
Here are some templates you can use (hotels):
Sending a simple Booking Confirmation message can go a long way in assuring your guest that they’ve successfully made a booking for their hotel room. You can also take this chance to send them their booking details so they can refer to it as and when is needed.
Here are some templates you can use (hotels):
Similar to Booking Confirmations, sending your guests a confirmation message about their payments can help put their minds at ease. You can also take this opportunity to highlight their booking dates to double-confirm their stay.
Here’s a template you can use (hotels):
Reviews can make or break your business. A whopping 93% of consumers say that online reviews influenced their purchase decisions. Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.
Here’s a template you can use (hotels):
And that’s our list of tourism message templates!
Head on over to our Message Template Library for over 100+ message templates!
Get access to over 100+ message templates, across different industries and use cases.
More resources
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