15 Best Message Templates For Spas and Salons

Just like how many industries are changing with the customer journey, spa and salon businesses aren’t spared from this either.

Traditional methods such as pricing and promotions just aren’t as effective as they once were because competitors can easily imitate them and gain an upper hand. 

However, don’t be discouraged as you can still differentiate yourself through personalized approaches that create unique experiences for your customers. And one of the most direct and personal ways to connect with your customers is through chat marketing

But, while sending messages to your customers can help improve engagement and resolve queries faster, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer! 

Let’s take a look at the best spa and salon message templates so you can engage in more meaningful conversations with your customers. 👇

15 best spa and salon message templates

Message templates for Events

If you have upcoming events, send a message to your customers to inform them about it and encourage sign-ups. You can also offer exclusive prizes or discounts if they attend your event. 

Here’s a template you can use:

Use this spa and salon message template to send event messages.

Message templates for Appointment Reminders

You’d want to send reminders to your customers at least a day in advance to reduce no-show rates. Furthermore, if a customer needs to cancel or reschedule their appointment, they can easily reply to your message and this gives you time to find a replacement. 

Here are some templates you can use:

Use this spa and salon message template to send appointment reminder messages. Use this spa and salon message template to send appointment reminder messages.

Message templates for Appointment Rescheduling

Unfortunately, despite sending appointment reminders, customers might still miss their appointment due to many reasons not within your control. You can offer them the option to reschedule with you so they still get to enjoy your services.

Here’s a template you can use:

Use this spa and salon message template to send rescheduling messages.

Message templates for Auto Replies

Auto-replies are extremely useful when customers reach out after hours or during peak periods. These replies let customers know when they can expect a reply from you and helps them manage their expectations. You also let them know that their message has been received instead of leaving them wondering and waiting. 

Here are some templates you can use:

Use this spa and salon message template to send auto reply messages. Use this spa and salon message template to send auto reply messages.

Message templates for Store Closures

In the event where you have to close your spa or salon due to renovations or a holiday, give your customers a heads up. They’d appreciate the fact that you informed them in advance instead of them turning up to a closed shop. 

Here’s a template you can use:

Use this spa and salon message template to send store closure messages.

Message templates for General Promotions

Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely. 

Here are some templates you can use:

Use this spa and salon message template to send promotional messages. Use this spa and salon message template to send promotional messages. Use this spa and salon message template to send promotional messages. Use this spa and salon message template to send promotional messages.

Message templates for Limited Time Offers

Limited Time Offers are a great way to generate an influx of customers in a short period of time. This targets the fear of missing out (FOMO) phenomenon where customers simply can’t miss out on being the first to purchase a package from your spa or salon.

Here’s a template you can use:

Use this spa and salon message template to send limited time offers.

Message templates for Thank You Offers

Don’t be afraid to thank your customers for joining your subscriber list and opting in to receive text messages. You can also offer an exclusive discount code to prompt them to make their first purchase with you.

Here’s a template you can use:

Use this spa and salon message template to send thank you offers.

Message templates for Reviews and Feedback

Reviews can make or break your business. A whopping 93% of consumers say that online reviews influenced their purchase decisions. Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.

Here’s a template you can use:

Use this spa and salon message template to send review and feedback messages.

Message templates for Tips

Sharing useful beauty tips and advice is a great marketing tactic to keep your customers more informed and engaged with your business. Furthermore, it keeps the customer-business relationship more lighthearted and fun.

Here’s a template you can use:

Use this spa and salon message template to send tips.

Want more message templates?

And that’s our list of spa and salon message templates! 

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