Send WhatsApp messages in bulk
Automate your WhatsApp marketing
Collaborate on a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify Store
Drive sales to your EasyStore site
Broadcast messages in bulk
Automate your WhatsApp marketing
Connect your chat apps in a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify store
Drive sales to your EasyStore site
Just like how many industries are changing with the customer journey, spa and salon businesses aren’t spared from this either.
Traditional methods such as pricing and promotions just aren’t as effective as they once were because competitors can easily imitate them and gain an upper hand.
However, don’t be discouraged as you can still differentiate yourself through personalized approaches that create unique experiences for your customers. And one of the most direct and personal ways to connect with your customers is through chat marketing!
But, while sending messages to your customers can help improve engagement and resolve queries faster, having to manually send individual messages can be extremely time-consuming.
This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer!
Let’s take a look at the best spa and salon message templates so you can engage in more meaningful conversations with your customers. 👇
If you have upcoming events, send a message to your customers to inform them about it and encourage sign-ups. You can also offer exclusive prizes or discounts if they attend your event.
Here’s a template you can use:
You’d want to send reminders to your customers at least a day in advance to reduce no-show rates. Furthermore, if a customer needs to cancel or reschedule their appointment, they can easily reply to your message and this gives you time to find a replacement.
Here are some templates you can use:
Unfortunately, despite sending appointment reminders, customers might still miss their appointment due to many reasons not within your control. You can offer them the option to reschedule with you so they still get to enjoy your services.
Here’s a template you can use:
Auto-replies are extremely useful when customers reach out after hours or during peak periods. These replies let customers know when they can expect a reply from you and helps them manage their expectations. You also let them know that their message has been received instead of leaving them wondering and waiting.
Here are some templates you can use:
In the event where you have to close your spa or salon due to renovations or a holiday, give your customers a heads up. They’d appreciate the fact that you informed them in advance instead of them turning up to a closed shop.
Here’s a template you can use:
Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely.
Here are some templates you can use:
Sharing useful beauty tips and advice is a great marketing tactic to keep your customers more informed and engaged with your business. Furthermore, it keeps the customer-business relationship more lighthearted and fun.
Here’s a template you can use:
And that’s our list of spa and salon message templates!
Head on over to our Message Template Library for over 100+ message templates!
Get access to over 100+ message templates, across different industries and use cases.
More resources
How To Use Chat Marketing To Drive Traffic To Your E-Commerce Business
Reading time: 5 minutes In the changing digital landscape, chat marketing is the best solution to connect with your customers. Here are 6 ways to use chat marketing to drive more traffic to your e-commerce business.
How To Use WhatsApp To Market Your Business: Tips and Strategies
Reading time: 12 minutes With over 2 billion active users, WhatsApp is now a must-use for businesses worldwide. Join us as we take a look at how to market your business using WhatsApp.
21 Best WhatsApp Business Templates You Should Be Using
Reading time: 8 minutes Many businesses are using WhatsApp to communicate more personally with their customers. Here’s our list of the 21 best templates you should be using!
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