Send WhatsApp messages in bulk
Automate your WhatsApp marketing
Collaborate on a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify Store
Drive sales to your EasyStore site
Broadcast messages in bulk
Automate your WhatsApp marketing
Connect your chat apps in a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify store
Drive sales to your EasyStore site
Nowadays, a customer’s best experience with an F&B establishment isn’t limited to the food quality, ambiance, or in-person customer service.
It’s also about how the establishment is able to engage with them before and after their dining experience.
And this is where chat marketing comes in really handy! You can send texts to remind customers about their upcoming reservations, promotions, and many more.
But, while sending messages to your customers can help improve engagement and keep them coming back, having to manually send individual messages can be extremely time-consuming.
This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer!
Let’s take a look at the best restaurant message templates so you can send more messages in less time. 👇
Sending promotional messages via chat messaging helps to catch your customers’ attention amidst the digital noise. Furthermore, 82% of people open every text message they receive, which means they’ll be more likely to read your messages and check out your promotions instead of ignoring them entirely.
Here are some templates you can use:
Limited Time Offers are a great way to generate an influx of customers in a short period of time. This targets the fear of missing out (FOMO) phenomenon where customers simply can’t miss out on being the first to grab their hands on your products.
Here’s a template you can use:
It’s always during the holiday seasons where businesses have the most discounts. That’s because everyone is in a festive mood and wouldn’t mind spending a little extra. So take this chance to offer a discount or exclusive menu that your customers just can’t miss!
Here’s a template you can use:
Polls are a great way to gauge the interest of your customers regarding your menu selection. This also gives you a better idea of what you should be bringing in more of to meet demands.
Here’s a template you can use:
Sharing useful food or cooking tips and advice is a great marketing tactic to keep your customers more informed and engaged with your business. Furthermore, it keeps the customer-business relationship more lighthearted and fun.
Here’s a template you can use:
Making sure that your restaurant is full is always the top priority for many F&B establishments. Who wants an empty restaurant? That said, confirming reservations are a great way to remind your customers of their upcoming reservation and prevent no-shows.
Here’s a template you can use:
Auto-replies are extremely useful when customers reach out after hours or during peak periods. These replies let customers know when they can expect a reply from you and helps them manage their expectations. You also let them know that their message has been received instead of leaving them wondering and waiting.
Here’s a template you can use:
If your restaurant is perpetually busy, setting up Alert messages is a great way for you to manage crowds while your staff are busy. You can send a simple message to alert customers that their table is ready for seating and that they should be waiting at the main entrance for staff to guide them.
Here’s a template you can use:
In-message purchases give your customers the chance to easily make a purchase by replying to your message within the same chat. This creates an additional channel for sales and encourages them to purchase your products without having to even leave the chat.
Here’s a template you can use:
Sending a simple Payment Confirmation message can go a long way in assuring your customer that they’ve successfully made a payment and that you’ve received their order. You can also take this chance to send them their order status so they can refer to it as and when is needed.
Here are some templates you can use:
Reviews can make or break your business. A whopping 93% of consumers say that online reviews influenced their purchase decisions. Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.
Here’s a template you can use:
And that’s our list of restaurant message templates!
Head on over to our Message Template Library for over 100+ message templates!
Get access to over 100+ message templates, across different industries and use cases.
More resources
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