Send WhatsApp messages in bulk
Automate your WhatsApp marketing
Collaborate on a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify Store
Drive sales to your EasyStore site
Broadcast messages in bulk
Automate your WhatsApp marketing
Connect your chat apps in a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify store
Drive sales to your EasyStore site
As long as there’s e-commerce, abandoned carts are here to stay. Even the largest and most successful e-commerce businesses aren’t spared from abandoned carts!
According to a recent study, the average cart abandonment rate across all industries is over 69%. While there is no single reason why customers abandon their carts, the natural behavior of how people browse e-commerce sites accounts for a big share of cart abandonment. Many people do window shopping, compare prices, and even use their online shopping carts as a ‘wishlist’.
As an e-commerce owner, what can you do to reduce cart abandonment rates?
The answer: chat marketing!
You can send personalized, 1-on-1 messages to your customer to prompt them to revisit their carts and encourage them to follow through with their purchase.
But, while sending messages to your customers can help improve engagement and reduce cart abandonment, having to manually send individual messages can be extremely time-consuming.
This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every scenario!
Let’s take a look at the best abandoned cart recovery WhatsApp templates so you can send more messages in less time. 👇
As we’ve mentioned earlier, cart abandonment can be caused by many factors — your customers forgot about it, they got distracted, or they simply weren’t ready to buy. Whatever the case may be, keeping your cart abandonment messages personalized can encourage customers to make a purchase. Furthermore, data shows that chat marketing has a 10% conversion rate.
Here are some templates you can use:
Sometimes, a simple prompt here and a reminder there isn’t enough to get your customers to cart out their items. When situations like this happen, you can always include an exclusive discount code to further encourage them to checkout.
Here are some templates you can use:
Limited Time Offers are a great way to get your customers to quickly checkout their abandoned carts. This creates a sense of urgency in your customers and taps on the fear of missing out (FOMO) phenomenon where they can’t miss out on your offer.
Here’s a template you can use:
And that’s our list of abandoned cart recovery message templates!
Head on over to our Message Template Library for over 100+ message templates!
Get access to over 100+ message templates, across different industries and use cases.
More resources
How To Use Chat Marketing To Drive Traffic To Your E-Commerce Business
Reading time: 5 minutes In the changing digital landscape, chat marketing is the best solution to connect with your customers. Here are 6 ways to use chat marketing to drive more traffic to your e-commerce business.
How To Use WhatsApp To Market Your Business: Tips and Strategies
Reading time: 12 minutes With over 2 billion active users, WhatsApp is now a must-use for businesses worldwide. Join us as we take a look at how to market your business using WhatsApp.
21 Best WhatsApp Business Templates You Should Be Using
Reading time: 8 minutes Many businesses are using WhatsApp to communicate more personally with their customers. Here’s our list of the 21 best templates you should be using!
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