MULTI-CHANNEL CHAT

Talk to your users on every channel

Tech companies are notorious for being slow with customer response. Stand out from the crowd with super-fast response times using NovoChat's multi-channel inbox.

We help to consolidate customer chats across all your chat apps — into a single inbox.

Never miss another message again and keep your users happy with prompt replies!

MULTI-CHANNEL CHAT

Talk to your users on every channel

Tech companies are notorious for being slow with customer response. Stand out from the crowd with super-fast response times using NovoChat's multi-channel inbox.

We help to consolidate customer chats across all your chat apps — into a single inbox.

Never miss another message again and keep your users happy with prompt replies!

MULTI-USER INBOX

Collaborate with your support team

Customer support for tech companies is tough. Troubleshooting complex concepts through chat is no easy feat. Things can be even more challenging if customers decide to reach out to you on other non-support platforms.

NovoChat makes it easy with team collaboration. Invite multiple users and use 1 number for all conversations.

Bring customer support to WhatsApp & Messenger. See who's replying, leave internal notes to teammates, assign tickets to co-workers, tag conversations, and more.

MULTI-USER INBOX

Collaborate with your support team

Customer support for tech companies is tough. Troubleshooting complex concepts through chat is no easy feat. Things can be even more challenging if customers decide to reach out to you on other non-support platforms.

NovoChat makes it easy with team collaboration. Invite multiple users and use 1 number for all conversations.

Bring customer support to WhatsApp & Messenger. See who's replying, leave internal notes to teammates, assign tickets to co-workers, tag conversations, and more.

MESSAGE CAMPAIGNS

Send mass messages to keep users in the loop

Are your email updates poorly received, with low open and click rates? Every tech company uses emails, so how will you stand out? Cut through the noise by updating users through chat messaging!

Broadcast messages on product updates and announcements in just a few clicks.

Craft your own messages and personalize them with custom placeholders. Or, access NovoChat's WhatsApp message library for over 100+ templates for multiple industries and use cases.

MESSAGE CAMPAIGNS

Send mass messages to keep users in the loop

Are your email updates poorly received, with low open and click rates? Every tech company uses emails, so how will you stand out? Cut through the noise by updating users through chat messaging!

Broadcast messages on product updates and announcements in just a few clicks.

Craft your own messages and personalize them with custom placeholders. Or, access NovoChat's WhatsApp message library for over 100+ templates for multiple industries and use cases.

MULTI-CHANNEL WIDGET

Chat with your users on their preferred platforms

Give your users an easy way to reach out to you with our multi-channel chat widget — and from their preferred platforms.

MULTI-CHANNEL WIDGET

Chat with your users on their preferred platforms

Give your users an easy way to reach out to you with our multi-channel chat widget — and from their preferred platforms.

Other Features

Analytics

Campaign and Automation metrics provide you deeper analysis into the revenue your messages are bringing in and the ROI you're receiving.

Automation

Drive more sales to your business by automating message flows. Create automation for abandoned cart recovery, order confirmations, and more.

Single chat button

Only using one communication platform? Embed a single chat button onto your website so your web visitors can reach out to you easily.

Custom tags

Keep track of your contacts by categorizing and labeling each of them with custom tags.

Schedule messages

Deliver messages in a more timely manner. Schedule message campaigns down to the minute.

Built to be easy

Chat marketing without the mess. Simple to use dashboard and features.

Other Features

Analytics

Campaign and Automation metrics provide you deeper analysis into the revenue your messages are bringing in and the ROI you're receiving.

Automation

Drive more sales to your business by automating message flows. Create automation for abandoned cart recovery, order confirmations, and more.

Single chat button

Only using one communication platform? Embed a single chat button onto your website so your web visitors can reach out to you easily.

Custom tags

Keep track of your contacts by categorizing and labeling each of them with custom tags.

Schedule messages

Deliver messages in a more timely manner. Schedule message campaigns down to the minute.

Built to be easy

Chat marketing without the mess. Simple to use dashboard and features.

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