Send WhatsApp messages in bulk
Automate your WhatsApp marketing
Collaborate on a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify Store
Drive sales to your EasyStore site
Broadcast messages in bulk
Automate your WhatsApp marketing
Connect your chat apps in a shared inbox
Multiple chat apps on one website widget
Drive sales to your Shopify store
Drive sales to your EasyStore site
USE CASE: CUSTOMER SUPPORT
Easily conduct multi-agent customer support with a centralized inbox
Juggling between multiple communication apps increases response times. Manage multiple chat platforms in one dashboard and never miss a conversation again.
Give your customers an easy and convenient way to communicate with you regarding issues and support questions.
6 out of the top 10 most used apps are messaging apps. Chat with customers on their preferred platforms and start building a mobile-first approach.
Add multiple agents to your workspace and easily assign customer conversations to the right rep. Resolve and re-open conversations with a simple click of the button.
Have important announcements or time-critical updates? Ensure your customers don’t miss out by sending them a chat message.
Set agent business hours and auto-replies to handle incoming conversations that come in after the stipulated timeframe.
Improve customer satisfaction at point-of-sale, post-transaction, and post-delivery with feedback surveys through chat messaging.
Create WhatsApp message automation for abandoned cart recovery and more
Send highly-targeted promotional messages in bulk.
Conduct multi-agent support across all communication platforms in a single inbox.
Connect multiple chat platforms in a single widget so web visitors have a hassle-free way to get in touch with you.
Keep your bulk messages personalized by uploading a CSV. file with a custom message for each individual contact.
View advanced metrics to analyze the revenue your messages are bringing in and the ROI you're receiving.
Convenient and ready to use, check out over 100 different templates from NovoChat’s message template library for your business needs!
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