MULTI-CHANNEL CHAT

Provide prompt customer support across multiple channels

Keep track of conversations across communication platforms such as WhatsApp, Messenger, Telegram, and LINE — all from a single dashboard.

Never miss another message again and keep your clients happy with prompt replies!

MULTI-CHANNEL CHAT

Provide prompt customer support across multiple channels

Keep track of conversations across communication platforms such as WhatsApp, Messenger, Telegram, and LINE — all from a single dashboard.

Never miss another message again and keep your clients happy with prompt replies!

PERSONALIZED MESSAGES

Keep your conversations personalized for every client

Personalize message campaigns with custom placeholders. Send mass messages with a personalized message for each individual client by simply uploading a CSV. file.

PERSONALIZED MESSAGES

Keep your conversations personalized for every client

Personalize message campaigns with custom placeholders. Send mass messages with a personalized message for each individual client by simply uploading a CSV. file.

MULTI-USER INBOX

Collaborate with your team

Promote team collaboration by inviting multiple agents to a single workspace. Use one phone number for all conversations — consultations, customer support, and more.

Easily handle customer queries with features like agent assignment and business hours.

MULTI-USER INBOX

Collaborate with your team

Promote team collaboration by inviting multiple agents to a single workspace. Use one phone number for all conversations — consultations, customer support, and more.

Easily handle customer queries with features like agent assignment and business hours.

WHATSAPP CHAT BUTTON

Turn your web visitors into WhatsApp subscribers

Embed a WhatsApp chat button onto your website so your web visitors can reach out to you easily.

Your customers will be directed to your WhatsApp chat where they can start a conversation with you. As easy as 1-2-3!

WHATSAPP CHAT BUTTON

Turn your web visitors into WhatsApp subscribers

Embed a WhatsApp chat button onto your website so your web visitors can reach out to you easily.

Your customers will be directed to your WhatsApp chat where they can start a conversation with you. As easy as 1-2-3!

Other Features

Analytics

Campaign and Automation metrics provide you deeper analysis into the revenue your messages are bringing in and the ROI you're receiving.

Automation

Drive more sales to your business by automating message flows. Create automation for abandoned cart recovery, order confirmations, and more.

Multichannel chat widget

Using more than one platform to chat with your customers? Use NovoChat's multichannel widget to keep them all in one place!

Custom tags

Keep track of your contacts by categorizing and labeling each of them with custom tags.

Schedule messages

Deliver messages in a more timely manner. Schedule message campaigns down to the minute.

Built to be easy

Chat marketing without the mess. Simple to use dashboard and features.

Other Features

Analytics

Campaign and Automation metrics provide you deeper analysis into the revenue your messages are bringing in and the ROI you're receiving.

Automation

Drive more sales to your business by automating message flows. Create automation for abandoned cart recovery, order confirmations, and more.

Multichannel chat widget

Using more than one platform to chat with your customers? Use NovoChat's multichannel widget to keep them all in one place!

Custom tags

Keep track of your contacts by categorizing and labeling each of them with custom tags.

Schedule messages

Deliver messages in a more timely manner. Schedule message campaigns down to the minute.

Built to be easy

Chat marketing without the mess. Simple to use dashboard and features.

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