WhatsApp Templates

8 Best WhatsApp templates for Collecting Feedback and Reviews


WhatsApp Templates

8 Best WhatsApp templates for Collecting Feedback and Reviews


Generating online positive reviews and feedback should be at the forefront of your business strategy. After all, reviews can make or break your business.

In fact, a whopping 93% of consumers say that online reviews influenced their purchase decisions. That means every 9 out of 10 customers may (or may not) decide to buy your products or services because of what other people are saying about you. 

Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.

But how do you get your customers to leave feedback and reviews without being too pushy?

Answer: Chat marketing. This refers to sending your customers direct 1-on-1 messages for business purposes. 

But, while sending messages to your customers can help improve engagement and resolve queries faster, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer! 

Let’s take a look at the best spa and salon WhatsApp templates so you can engage in more meaningful conversations with your customers. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs.

Generating online positive reviews and feedback should be at the forefront of your business strategy. After all, reviews can make or break your business.

In fact, a whopping 93% of consumers say that online reviews influenced their purchase decisions. That means every 9 out of 10 customers may (or may not) decide to buy your products or services because of what other people are saying about you. 

Furthermore, gathering feedback gives you valuable insight into customer experiences and how you can improve business processes.

But how do you get your customers to leave feedback and reviews without being too pushy?

Answer: Chat marketing. This refers to sending your customers direct 1-on-1 messages for business purposes. 

But, while sending messages to your customers can help improve engagement and resolve queries faster, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every conversation with a customer! 

Let’s take a look at the best spa and salon WhatsApp templates so you can engage in more meaningful conversations with your customers. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs.

8 best feedback and review WhatsApp templates

WhatsApp templates for General Collection of Feedback

As we mentioned earlier, collecting feedback and gathering reviews is extremely important for a business to find out more about their customers. You can also use these customer reviews as social proof that your business is trusted by many (with your customer’s content, of course). 

Here are some templates you can use:

Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.

WhatsApp templates for Referral Links

Asking for referrals is an effective way to drive more sales. You can offer a special code or discount to your customer if they refer someone else to encourage them to make a purchase.

Here’s a template you can use:

Use this feedback and review WhatsApp template to send referral links.

WhatsApp templates for Online Experiences

When you first launch your website, it sometimes doesn’t always go as planned. There could be a glitch on the main page, some duplicates somewhere, or a bug that prevents customers to add items to their cart. Hence, it’s important to collect feedback regarding how a customer’s experience with your online store went. This gives you a better idea of what you can do to improve your site. 

Here’s a template you can use:

Use this feedback and review WhatsApp template to gather feedback on online experiences.

WhatsApp templates for Long-Term Customers

Acquiring new customers can cost five times more than retaining an existing customer. That’s why businesses put so much emphasis on making sure that their long-term customers remain satisfied. And because they’ve been with you for so long, they probably have comments about your business. You can offer exclusive discounts for long-term customers in exchange for a genuine review.  

Here are some templates you can use:

Use this feedback and review WhatsApp template for long term customers.
Use this feedback and review WhatsApp template for long term customers..

8 best feedback and review WhatsApp templates

WhatsApp templates for General Collection of Feedback

As we mentioned earlier, collecting feedback and gathering reviews is extremely important for a business to find out more about their customers. You can also use these customer reviews as social proof that your business is trusted by many (with your customer’s content, of course). 

Here are some templates you can use:

Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.
Use this feedback and review WhatsApp template to collect valuable feedback.

WhatsApp templates for Referral Links

Asking for referrals is an effective way to drive more sales. You can offer a special code or discount to your customer if they refer someone else to encourage them to make a purchase.

Here’s a template you can use:

Use this feedback and review WhatsApp template to send referral links.

WhatsApp templates for Online Experiences

When you first launch your website, it sometimes doesn’t always go as planned. There could be a glitch on the main page, some duplicates somewhere, or a bug that prevents customers to add items to their cart. Hence, it’s important to collect feedback regarding how a customer’s experience with your online store went. This gives you a better idea of what you can do to improve your site. 

Here’s a template you can use:

Use this feedback and review WhatsApp template to gather feedback on online experiences.

WhatsApp templates for Long-Term Customers

Acquiring new customers can cost five times more than retaining an existing customer. That’s why businesses put so much emphasis on making sure that their long-term customers remain satisfied. And because they’ve been with you for so long, they probably have comments about your business. You can offer exclusive discounts for long-term customers in exchange for a genuine review.  

Here are some templates you can use:

Use this feedback and review WhatsApp template for long term customers.
Use this feedback and review WhatsApp template for long term customers..

Want more templates?

And that’s our list of feedback and review WhatsApp templates!

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library

Want more templates?

And that’s our list of feedback and review WhatsApp templates!

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library