BROADCAST MESSAGE CAMPAIGNS

Broadcast highly-targeted marketing messages

Send bulk messages about promotions, store updates, and more with messaging platforms like WhatsApp and Messenger.

Reach more customers in less time with bulk messaging

Multiple WhatsApp automation types to boost sales

Send personalized content for each individual contact — order updates, special offers, and more. Simply upload a CSV. file with a custom message for each contact.

Schedule broadcast messages down to the minute

Not ready to send your campaign message just yet? Just schedule a specific time and let us do the work for you.

Save time with message templates

Avoid reinventing the wheel with every new broadcast message. Send templated messages without the mess — we'll manage the complexity for you.

Access NovoChat's Message Template Library for over 100 different ready-to-use templates.

Looking for chat marketing templates?

Convenient and ready to use, check out over 100 different templates from NovoChat’s message template library for your business needs!

FAQs

Can NovoChat overcome strict broadcast messaging guidelines set by WhatsApp?

There are several rules and guidelines that WhatsApp has put in place when broadcasting messages. But with NovoChat, you can bypass all these limitations to broadcast your messages freely. No strict template guidelines, no pre-approving of templates, and no cap on how many users you can send to (other than the limit stated in our plans 👀)!

 

Don't believe us? Try NovoChat out for yourself 😉

Will my number get banned for sending broadcast messages?

With NovoChat, you can bypass all pre-approved limitations to broadcast your messages freely.


However, you could still get banned if:

  1. You send too many messages in a short period of time
  2. Multiple receivers mark your message as spam

👉 Check out our help centre resource for best practices when broadcasting messages!

Can I reply to a broadcasted message?

Yes, you can reply to messages you've sent in a broadcast. They will appear as normal chats on a messaging platform.

 

However, do note that if you're using a NovoChat number*, you won't receive any replies from recipients.

 

*A NovoChat number is a number provided to you in our Solo and Starter plans.

Can I broadcast image files?

Yes, but only 1 image can be attached per broadcast message.

Any other questions?

Get in touch with us via the NovoChat widget or at support@novochat.co. We're always here to help!

Ready to drive more sales with our chat marketing platform?

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