Did you know about Messenger’s 24-hour messaging window?
To make the experience more enjoyable for Facebook users, Facebook put a limit on how often businesses can reach out to customers on Messenger.
When businesses receive a message from customers, they only have 24 hours to respond. They can send unlimited messages, and that includes promotional content like offers and ads.
Do take note to close the deal within the first 24 hours, otherwise, your only other option is to send a Sponsored Message.
However, this doesn’t mean that you should send them a message every hour. That’ll just get you flagged for spam and you’ll probably never see that customer again. 😔