💸 For checkout abandonment
Be upfront and transparent about whether or not you give refunds or exchanges.
Many people leave the checkout process solely because the return or refund policies are not clear, making your brand less credible. The best course of action is to be transparent about your business.
For instance, stating that you don’t offer refunds for international buyers is far better than leaving the issue unattended and ambiguous.
So be transparent if your company doesn’t have the resources to handle global repayments. Customers will be dissatisfied if you lie or have multiple hidden restrictions.