10 Sept 2021

10 best WhatsApp chat button plugins for your website

Written by

Faye Chong

Digital Marketing Executive


10 Sept 2021

10 best WhatsApp chat button plugins for your website

Written by: Faye Chong, Digital Marketing Executive


WhatsApp is the most popular messaging app with over 2 billion active users worldwide and 100 billion messages exchanged every year.

With its global reach and userbase, this makes WhatsApp a great platform to market your business. Hence, WhatsApp rolled out a business solution, WhatsApp Business, to support and enhance business communication. 

While there are many advanced features such as broadcast messaging, business catalog, and semi-automation capabilities, you can also integrate WhatsApp as a chat button on your website! 

And if you’re looking to add a WhatsApp chat button on your website but don’t know which to get, you’ve come to the right place.

Let’s take a look at the top 10 WhatsApp chat buttons and plugins that you should be using. 👇

What is a WhatsApp chat button?

A WhatsApp chat button allows customers to click a button to directly start a chat with your business via WhatsApp.

Website visitors will be able to start a new chat on WhatsApp without having to leave your site. All messages will be reflected on your WhatsApp Business account (or regular WhatsApp if you’re not using a business account).

What makes a good WhatsApp chat plugin?

Ease of set up

In the business world, time is money. Businesses wouldn’t want to spend hours trying to set up a chat plugin because this means wasted opportunities. 

And wasted opportunities mean a loss in potential revenue! 

With that said, look for a chat button provider or plugin that is easy to set up. It’ll be a bonus if your plugin doesn’t require too much or any coding at all as it can get complex really quickly, especially for those who don’t have any coding knowledge. 

Supports multiple agents

More often than not, businesses integrate chat buttons to help answer customer queries because you can chat with your customers in real-time. This improves a customer’s experience with your brand and hence, improves customer satisfaction. 

Now, how would you expect to give consistent and quick responses if only one person has access to the chat plugin? 🤔

Furthermore, your customer service rep might not be the most qualified person to answer a sales question or concerns about software specs. How would they be able to answer those questions then?

Hence, the best WhatsApp chat plugins should allow access to multi-agent support. Get your customer service reps, marketing lead, and even a sales lead on board to easily handle incoming queries. 

Remember that a quick and insightful response = a happy customer!

Customization options

Good WhatsApp chat plugins should allow you to customize your plugin. While we’re not talking about changing the colors or logo since it should still reflect WhatsApp’s branding, you should at least be able to change your greeting message.

The greeting message refers to the first message web visitors see when they click on your chat button to initiate a conversation. 

Greeting messages are extremely important as they leave a good first impression on your brand and can easily direct the conversation. 

Best WhatsApp chat buttons

WordPress Plugins

Buttonizer

Buttonizer is a plugin that allows you to add dynamic floating buttons to your WordPress website. You have the option to choose from over 30 click actions and chat buttons to customize your button, such as adding a WhatsApp chat button, phone calls, social media sharing, and more. 

You can also create triggers and pop-ups to show the button to your visitor after a specific amount of time on your page.

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • Connect multiple communication channels such as WhatsApp, Facebook Messenger, Snapchat, and more
  • Ability to add social sharing buttons
  • Able to create triggers and motions
  • Provides insights into how users interact with your buttons

Price: Free plan, Premium: $24 per year

Chaty

Chaty by Premio is another WordPress plugin that allows you to chat with your website visitors via their favorite channels. You can choose up to 25 different channels such as WhatsApp, Slack, Instagram, and many more.

You can also display buttons and widgets to receive phone calls, SMSes, and emails.

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • Country targeting
  • Traffic source targeting
  • Date scheduling
  • Channel customization

Price: Basic: $39 per year, Plus: $89 per year, Agency: $149/year

Join.chat

Join.chat is a simple and straightforward plugin that adds a WhatsApp icon to the bottom corner of your website. 

You can select page targeting to decide which pages you should show the chat button, the delay time, and the type of device. Additionally, you can customize the chatbox with your logo, picture, or animated gif.

Join.chat also integrates with WooCommerce and allows you to use dynamic content such as SKU and product names in the chat.

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • Ability to only show the button on mobile devices
  • Integration with tracking tools such as Google Analytics, Tag Manager, and Facebook Pixel
  • Ability to switch to dark mode

Price: Free

OneClick Chat to Order

Formerly known as “OneClick WhatsApp Order”, OneClick Chat to Order allows your customers to order your products directly through WhatsApp from a single product page or a floating button.

You can customize the position of your floating button, show the button only on mobile devices (and vice versa), as well as assign a single WhatsApp number to an individual product.

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • Shortcode generator
  • Option to set button text and custom message for individual products
  • Integrates with WooCommerce 

Price: Free

Order on WhatsApp for WooCommerce

This is a great option if you already have a WooCommerce store (or are planning to get one). Similar to OneClick Chat to Order, the Order on WhatsApp for WooCommerce plugin allows your customers to directly place orders on WhatsApp for quicker checkout and lower drop-off rates.

You can add this WhatsApp button to specific products or categories with personalized texts. 

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • ​​Display checkout form in a pop-up on shop and product page
  • Allow customers to share your products on WhatsApp
  • Enable WhatsApp order button for customers only
  • Prefilled messages for Whatsapp order and share

Price: $29 per year

WP Chat App

WP Chat App is a chat plugin that allows you to add a WhatsApp floating button, stationary button, widget, or web beacon to your website.

You can add multiple teammates and customize each chatbox with different colors, availability time, names, and even job titles. WP Chat App also supports multi-language sites and generates shortcodes so you can display the chatbox on any page, post, or on your whole website.

Ease of set up: Yes

Supports multiple agents: Yes

Customization options: Yes

Other features:

  • Integrates with WooCommerce 
  • Integrates with Google Analytics and Facebook Pixel

Price: Free, Premium: $25

Chat buttons

Callbell

Callbell is a chat management software that helps support business communication through direct messaging via channels such as Whatsapp Business, Facebook Messenger, Instagram, and Telegram.

Callbell’s chat widget allows you to integrate a WhatsApp button onto your website by simply copying and pasting a code. You can set the widget to be displayed via desktop and mobile, or from both types of devices.

Ease of set up: Yes

Supports multiple agents: Yes

Customization options: Yes

Other features:

  • Multi-agent platform
  • Advanced analytics
  • Round-robin assignment

Price: WhatsApp chat button: Free, Chat management: $17 per month, Enterprise: Request for a quote

GetButton.io

GetButton.io is a chat button generator that you can add anywhere on your website to direct website visitors to WhatsApp on desktop or mobile. It supports multiple communication channels other than WhatsApp, such as Snapchat, LINE, Instagram, and more.

GetButton.io is pretty simple to set up — you can get your customized button in just 3 simple steps.

Ease of set up: Yes

Supports multiple agents: No

Customization options: Yes

Other features:

  • Integrates with Google Analytics
  • Able to add up to ten buttons to the chat button
  • Removable branding

Price: Free

NovoChat

NovoChat logo

NovoChat is a WhatsApp automation and marketing platform for e-commerce businesses. Create targeted WhatsApp campaigns and collaborate with your teammates with its multi-channel inbox

With NovoChat’s WhatsApp chat button, you can grow your WhatsApp subscriber list by communicating with your web visitors and market your products to them. 

You can easily integrate the chat button in 3 simple steps without any coding knowledge. Furthermore, you can customize the position of the button, the greeting message, as well as insert your business logo.

Apart from a single chat button builder, its multi-channel chat widget allows you to connect multiple platforms so your customers can interact with you on their preferred channels. NovoChat supports WhatsApp, Facebook Messenger, Telegram, and LINE.

Ease of set up: Yes

Supports multiple agents: Yes

Customization options: Yes

Other features:

  • Create and send WhatsApp automation flows
  • Integrates with EasyStore
  • Personalize broadcast messages by uploading a CSV. file
  • Advanced Automation and Campaign analytics

Price: WhatsApp chat button: Free, Starter plan: $20 per month, Pro plan: $60 per month, Business plan: $200 per month

WATI

WATI logo

WATI is a WhatsApp management tool that is built on WhatsApp's Official Business API. Some of its features include a shared team inbox, no code chatbot builder, and contact management.

It's live WhatsApp chat widget is free to use and you can easily generate a code in a few simple steps. You can place the widget anywhere on your website by configuring the positioning and margins of the chat button.

Ease of set up: Yes

Supports multiple agents: Yes

Customization options: Yes

Other features:

Price: WhatsApp chat button: Free, Monthly: $49, Annually: $40

Which WhatsApp chat plugin should you use?

We hope that this list has given you a better idea of what WhatsApp chat plugins are out there. Now here’s the real question — which WhatsApp chat plugin should you use?

While all the plugins and buttons listed here are excellent options, there are a few factors you should consider when deciding which button to use. 

If you want a fuss-free plugin that works easily with your WordPress site, you can consider using WP Chat App. It’s easy to set up, supports ​​multiple teammates, and offers several customization options. 

On the other hand, if you’re looking for a more comprehensive solution to help you manage and track conversations with your customers, you should use NovoChat. Its powerful features like WhatsApp automation and campaigns are also a great way to market your business and engage your customers. 

Interested to bolster your WhatsApp marketing efforts with a messaging platform? Get started with Novochat today! 🥳