Top 12 Shopify WhatsApp apps: Comparison and Reviews

WhatsApp is the most popular instant messaging platform with over 2 billion active users. That’s why businesses see this as an opportunity to use WhatsApp Business to market their business and communicate with their customers. 

That said, if you aren’t using WhatsApp, you’re missing out on many opportunities to grow your business and revenue. 

Having WhatsApp on your website or part of your marketing strategy can certainly take your business to greater heights! Let’s take a look at the top 12 Shopify WhatsApp apps you can use. 👇

Key features that a WhatsApp app should have

  • Easy to set up: The app should be easy to install and set up.
  • WhatsApp automation: The app should let you create automatic WhatsApp flows such as abandoned cart recovery and welcome messages.
  • WhatsApp button: The app should offer a WhatsApp button feature so you can easily chat with web visitors.

Top 12 WhatsApp apps for Shopify

1. Whatsapp Chat + Abandoned Cart by pushdaddy.com

⭐ 4.6 (3334 reviews)

Pushdaddy’s app is an easy-to-use WhatsApp chat and automation Shopify app. Choose from 7 built-in styles of chat and add as many operators as you want. Easily add a customizable WhatsApp button to your website so your visitors can chat with you. 

Aside from WhatsApp messages, you can also send emails or Messenger messages. 

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Send automated messages through SMS, WhatsApp, and email

Pricing: Free — Additional charges apply

🔗 Shopify link

2. SuperLemon - Whatsapp Support by SuperLemon App

⭐ 4.4 (1057 reviews)

SuperLemon is an all-in-one WhatsApp support app for Shopify stores. Using this app, you can send automated and manual abandoned cart recovery, order confirmation, order tracking, delivery updates, and other WhatsApp messages.

The app’s WhatsApp chat and share button supports multiple numbers, so you can get your whole customer support team on standby. The button is customizable, and you can also select from over 50premium chat and share button designs. 

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Text message marketing to send triggered text messages

Pricing: Free + Paid Plans Available

Plans: $7.99/month (Pro), $9.99/month (Ultimate)

🔗 Shopify link

3. WhatsApp Chat, Telegram & MORE by RoarTheme

⭐ 4.7 (227 reviews)

RoarTheme’s app makes it easy for customers to get in touch with you through a WhatsApp chat button on your website. Other than WhatsApp, you can choose from 20 other channels such as Telegram and Messenger. 

The button can also be customized to suit your brand and theme, such as the icon, add a caption, state reply time, create a welcome message, and more.

Easy to set up: ✔️

WhatsApp automation: ❌

WhatsApp button: ✔️

🔥 Special Feature: Customizable WhatsApp chat button

Pricing: Free 

🔗 Shopify link

4. WhatsApp Abandoned Cart & Chat by Carthike

⭐ 5.0 (187 reviews)

Carthike lets you easily collaborate with your team members and reply to customer queries. 

Send unlimited WhatsApp broadcasts regarding important messages or promotions to your customers with a single click. You can specify an after-hours custom message for customers reaching you when after business hours. The app also supports multiple agents, so your customer support team can quickly reply to your customers. 

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Send unlimited broadcast messages

Pricing: Free + Paid Plans Available

Plans: $9.99/month (VIP), $19.99/month (Advanced)

🔗 Shopify link

5. WhatsApp Button & Broadcast by NovoChat

⭐ 0 (0 reviews)

NovoChat is a chat marketing app built for e-commerce businesses. With this app, you can send targeted WhatsApp messages in bulk, drive more sales with WhatsApp automation, and capture more leads with a WhatsApp chat button.

Use NovoChat to create automated WhatsApp flows for abandoned cart reminders which trigger based on your Shopify data. The app also offers ready-made templates for abandoned cart recovery so you can get the automation up and running in a few minutes.

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Create WhatsApp automation flows

Pricing: Free + Paid Plans Available

Plans: $9/month (750 messages), $25/month (3,000 messages), $75/month (9,000 messages)

🔗 Shopify link

6. WhatsApp Chat, Messenger +More by Premio

⭐ 5.0 (104 reviews)

Premio is an all-in-one chat solution that allows you to display a call widget, WhatsApp button, Facebook Messenger, email button, and more. 

You can connect multiple channels other than WhatsApp, like Telegram, Messenger, and TikTok. The chat button is fully customizable, and you can choose to only show it on relevant categories, products, and pages. 

Easy to set up: ✔️

WhatsApp automation: ❌

WhatsApp button: ✔️

🔥 Special Feature: Connects with 25 different channels

Pricing: Free + Paid Plans Available

Plans: $9/month (Basic), $15/month (Pro), $29/month (Growth)

🔗 Shopify link

7. WhatsApp Customer Service by Sweethelp

⭐ 5.0 (46 reviews)

Sweethelp is a WhatsApp live chat app with Cash On Delivery and order notifications. Recover abandoned carts by sending automated WhatsApp messages and SMSes with pre-approved templates available in 11 languages.

With its WhatsApp COD feature, you can send automated order verification and confirmation messages. Furthermore, the app’s WhatsApp chat button is fully customizable, allowing you to change the colors, position, greeting messages, and more.

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Message templates available in 11 languages

Pricing: Free 

🔗 Shopify link

8. Official WhatsApp Business API by interakt.shop

⭐ 4.9 (39 reviews)

Interakt.shop is an official WhatsApp Business Provider that helps you apply for an official WhatsApp Business API approval once you sign up with them. Signing up through an official business partner is a more efficient way to get started with WhatsApp Business.

Easily send pre and post-purchase notifications such as welcome messages, abandoned cart reminders, and shipping updates. The app also has a shared team inbox that allows your reps to collaborate and respond to queries instantly. 

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ❌

🔥 Special Feature: Official WhatsApp Business API Provider

Pricing: Free + Paid Plans Available

Plans: $15/month (Starter), $35/month (Growth)

🔗 Shopify link

9. WhatsApp Chat Customer Service by DelightChat: Inbox + Marketing

⭐ 5.0 (33 reviews)

DelightChat is a helpdesk CRM for WhatsApp, Instagram, Facebook, email, and live chat. The app supports leading direct-to-consumer (D2C) brands like Nestasia, Sleepy Owl Coffee, and Tilfi Banaras. 

Some features of this app include a shared team inbox, auto-assignment of tickets, and a self-service widget you can add to your website. The app offers advanced ​​analytics so you can monitor data such as first response time, the median time to resolution, top support channels by queries, and more.

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Built specifically for D2C brands

Pricing: Free + Paid Plans Available

Plans: $29/month (Startup), $99/month (Scale), $249/month (Growth)

🔗 Shopify link

10. WhatsApp Chat Button & More by SAAS Grove

⭐ 4.6 (165 reviews)

SAAS Grove’s WhatsApp chat button app lets you easily include a widget on your website so your customers can directly message you on platforms like WhatsApp and Messenger. 

You have the option to set up only one channel, or if you have multiple communication platforms, you can add several channels to your button. You can also add a custom greeting message to your button to improve engagement. 

Easy to set up: ✔️

WhatsApp automation: ❌

WhatsApp button: ✔️

🔥 Special Feature: Supports multilingual sites and multisite networks

Pricing: Free 

🔗 Shopify link

11. Messenger, Whatsapp Chat+Carts by BiteSpeed

⭐ 5.0 (217 reviews)

BiteSpeed is an all-in-one WhatsApp and Messenger marketing app that is used by over 1500 fast-growing Shopify brands. 

Set up automatic campaigns for abandoned cart recovery, shipping notifications, and welcome series. The app has a spin-the-wheel popup feature captures your web visitor’s attention and achieves a high opt-in rate without needing integrations with other apps. You can also add a chat widget to your website to directly chat with your customers.

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Native spin-the-wheel pop-up

Pricing: Free + Paid Plans Available 

Plans: $9.99/month (WhatsApp Automated), $19.99/month (Facebook + WhatsApp), $39.99/month (WhatsApp Business)

🔗 Shopify link

12. WhatsApp Marketing & Broadcast by QuickReply.ai

⭐ 5.0 (5 reviews)

QuickReply.ai’s WhatsApp marketing app makes it easy for you to run multiple WhatsApp campaigns on one dashboard through smart automations and chatbots.

Send one-to-one, promotional, broadcast WhatsApp messages at scale and personalize these messages with a customer’s name, discount coupons, or call-to-action. Create a smart drip WhatsApp campaign to recover abandoned carts with reminders, follow-ups, and time-sensitive offers.

Easy to set up: ✔️

WhatsApp automation: ✔️

WhatsApp button: ✔️

🔥 Special Feature: Send automated order alerts on WhatsApp

Pricing: Free + Paid Plans Available 

Plans: $49/month (Starter), $99/month (Standard), $199/month (Plus)

🔗 Shopify link

So which should you use?

And that’s our list of WhatsApp apps for Shopify!

If you’re looking for reliable trust badge apps used by thousands, Whatsapp Chat + Abandoned Cart by pushdaddy.com and SuperLemon – Whatsapp Support by SuperLemon App are good apps to get started with. They are backed by several loyal users who swear by the app’s capabilities. 

Even though apps like WhatsApp Button & Broadcast by NovoChat and WhatsApp Marketing & Broadcast by QuickReply.ai have very little reviews, they have powerful WhatsApp features to support customer communication. 

WhatsApp should definitely be included as part of your communication and marketing strategy to improve customer satisfaction and boost sales. Not delving into WhatsApp would be a wasted opportunity that can cost you more than you think! 

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