WhatsApp Templates

6 Best WhatsApp templates for Abandoned Cart Recovery


WhatsApp Templates

6 Best WhatsApp templates for Abandoned Cart Recovery


As long as there’s e-commerce, abandoned carts are here to stay. Even the largest and most successful e-commerce businesses aren’t spared from abandoned carts!

According to a recent study, the average cart abandonment rate across all industries is over 69%. While there is no single reason why customers abandon their carts, the natural behavior of how people browse e-commerce sites accounts for a big share of cart abandonment. Many people do window shopping, compare prices, and even use their online shopping carts as a ‘wishlist’. 

As an e-commerce owner, what can you do to reduce cart abandonment rates? 

The answer: chat marketing!

You can send personalized, 1-on-1 messages to your customer to prompt them to revisit their carts and encourage them to follow through with their purchase.

But, while sending messages to your customers can help improve engagement and reduce cart abandonment, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every scenario! 

Let’s take a look at the best abandoned cart recovery WhatsApp templates so you can send more messages in less time. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs. 

As long as there’s e-commerce, abandoned carts are here to stay. Even the largest and most successful e-commerce businesses aren’t spared from abandoned carts!

According to a recent study, the average cart abandonment rate across all industries is over 69%. While there is no single reason why customers abandon their carts, the natural behavior of how people browse e-commerce sites accounts for a big share of cart abandonment. Many people do window shopping, compare prices, and even use their online shopping carts as a ‘wishlist’. 

As an e-commerce owner, what can you do to reduce cart abandonment rates? 

The answer: chat marketing!

You can send personalized, 1-on-1 messages to your customer to prompt them to revisit their carts and encourage them to follow through with their purchase.

But, while sending messages to your customers can help improve engagement and reduce cart abandonment, having to manually send individual messages can be extremely time-consuming. 

This is why you need message templates to help speed up the process and cut down on manual work. Furthermore, you don’t have to reinvent the wheel for every scenario! 

Let’s take a look at the best abandoned cart recovery WhatsApp templates so you can send more messages in less time. 👇

P.S. These templates aren’t just for WhatsApp — they can be used as SMS templates, for Telegram, Messenger, etc. Feel free to adjust the templates according to your needs. 

6 best abandoned cart recovery WhatsApp templates

WhatsApp templates for Prompts

As we’ve mentioned earlier, cart abandonment can be caused by many factors — your customers forgot about it, they got distracted, or they simply weren’t ready to buy. Whatever the case may be, keeping your cart abandonment messages personalized can encourage customers to make a purchase. Furthermore, data shows that chat marketing has a 10% conversion rate.

Here are some templates you can use:

Use this abandoned cart recovery WhatsApp template to send prompts.
Use this abandoned cart recovery WhatsApp template to send prompts.
Use this abandoned cart recovery WhatsApp template to send prompts.

WhatsApp templates for Discount Codes

Sometimes, a simple prompt here and a reminder there isn’t enough to get your customers to cart out their items. When situations like this happen, you can always include an exclusive discount code to further encourage them to checkout. 

Here are some templates you can use:

Use this abandoned cart recovery WhatsApp template to send discount codes.
Use this abandoned cart recovery WhatsApp template to send discount codes.

WhatsApp templates for Limited Time Offers

Limited Time Offers are a great way to get your customers to quickly checkout their abandoned carts. This creates a sense of urgency in your customers and taps on the fear of missing out (FOMO) phenomenon where they can’t miss out on your offer. 

Here’s a template you can use:

Use this abandoned cart recovery WhatsApp template to send limited time offers.

6 best abandoned cart recovery WhatsApp templates

WhatsApp templates for Prompts

As we’ve mentioned earlier, cart abandonment can be caused by many factors — your customers forgot about it, they got distracted, or they simply weren’t ready to buy. Whatever the case may be, keeping your cart abandonment messages personalized can encourage customers to make a purchase. Furthermore, data shows that chat marketing has a 10% conversion rate.

Here are some templates you can use:

Use this abandoned cart recovery WhatsApp template to send prompts.
Use this abandoned cart recovery WhatsApp template to send prompts.
Use this abandoned cart recovery WhatsApp template to send prompts.

WhatsApp templates for Discount Codes

Sometimes, a simple prompt here and a reminder there isn’t enough to get your customers to cart out their items. When situations like this happen, you can always include an exclusive discount code to further encourage them to checkout. 

Here are some templates you can use:

Use this abandoned cart recovery WhatsApp template to send discount codes.
Use this abandoned cart recovery WhatsApp template to send discount codes.

WhatsApp templates for Limited Time Offers

Limited Time Offers are a great way to get your customers to quickly checkout their abandoned carts. This creates a sense of urgency in your customers and taps on the fear of missing out (FOMO) phenomenon where they can’t miss out on your offer. 

Here’s a template you can use:

Use this abandoned cart recovery WhatsApp template to send limited time offers.

Want more templates?

And that’s our list of abandoned cart recovery WhatsApp templates! 

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library

Want more templates?

And that’s our list of abandoned cart recovery WhatsApp templates!

Want more templates for different industries and use cases? We have over 100+ message templates over at our Message Template Library