Grow your
e-commerce business with chat marketing

Automate conversations on WhatsApp, broadcast chat messaging campaigns, and conduct multi-agent customer support all on one platform.

7-day free trial • No credit card required • Cancel anytime

Chat with your customers on mobile

2.5B people use messaging apps on their mobile devices to communicate. Be there with NovoChat's chat marketing platform.

Recover abandoned carts

Send promotional messages

Recommend products based on past purchases

Send order updates

Re-engage customers

Gather feedback and reviews

How our chat marketing platform works

1. Create a workspace for your team

2. Connect your messaging platforms

3. Start chatting with customers


Drive more sales with WhatsApp Automation

Easily build and automate conversations for WhatsApp that engage customers and lead to more conversions.


Send highly-targeted broadcast messages

Create and broadcast personalized messages to your customers. Send promotions, announcements, store updates, and more.


Connect WhatsApp, Messenger, and more chat platforms in one shared inbox

Reply to customers from multiple channels like WhatsApp and Messenger from a unified inbox. Easily assign and resolve conversations between teammates.


Make customer communication easy with a website widget

Add a multi-channel website widget or WhatsApp chat button so you’ll always be available. No limitation on communication.


All of your customers' preferred channels in one place

Support your customers across multiple messaging channels — whether it’s through WhatsApp, Facebook Messenger, Telegram, or LINE.


Deeper insights to launch smarter chat marketing campaigns

View advanced campaign and automation metrics to analyze the revenue your messages are bringing in and the ROI you’re receiving.

Integrates with your e-commerce platforms

I think the biggest benefit of NovoChat is that it increases our experience managers' productivity because they don't have to keep switching between platforms.

Khairul Rusydi,


NovoChat allows me to keep track of conversations  with potential customers — which is extremely important as it increases the chances of bringing in more revenue.

Eugene Ng,


What the FAQ?

Got questions about NovoChat? We answer them below!

NovoChat is a chat marketing solution built for e-commerce businesses. Its main features include WhatsApp automation, broadcast messaging, a multi-channel inbox, and a multi-channel website widget.


You can use NovoChat to:

  • Improve sales by sending marketing messages through chat platforms
  • Improve customer experiences by providing efficient customer support through various chat platforms
  • Maintain good customer satisfaction by following up with customers through chat messaging platforms

Email marketing and social media marketing channels are becoming too saturated. Chat marketing helps you to cut through all this noise, because 82% of people open every text message they receive — which means they’ll be more likely to read your messages!


And, did we mention that over 2.5 billion people use messaging platforms to communicate? 😚

NovoChat allows you to connect multiple messaging channels on a single dashboard — no limitations on communication! These include WhatsApp Business, Telegram, Facebook Messenger, and LINE.

This refers to sending a series of WhatsApp messages to your customers automatically. These messages include abandoned cart recovery, order confirmations, and shipping updates. 


Furthermore, NovoChat's WhatsApp automation feature allows you to track metrics such as revenue earned and number of clicks so you gain deeper insights into your WhatsApp marketing.

Yes, we integrate with both Shopify and EasyStore. Setting up and installing NovoChat can be done in under 5 minutes!

Yes, we have a partner's program that helps your clients automate WhatsApp messages to increase their order value and ROI.

For more information, check out our partner's program!

Get in touch with us via the NovoChat widget or at We're always here to help!

Ready to skyrocket your sales with NovoChat?

Start your free trial and gain access to NovoChat's chat marketing platform today!

7-day free trial • No credit card required

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