Scale your brand with WhatsApp

Email marketing and social media marketing channels are becoming too saturated. Chat marketing helps you to cut through all this noise, because 82% of people open every text message they receive — which means they’ll be more likely to read your messages!

And, did we mention that over 2.5 billion people use messaging platforms to communicate? 😚

While it's possible to manage customer inquiries manually, NovoChat can save you time and effort because we provide a unified inbox for all channels, including WhatsApp, Instagram, Messenger, LINE, Telegram and Live Chat.

This can help you stay organized and respond to customers more efficiently.

Additionally, NovoChat's automation features can help you send targeted replies and messages based on triggers, such as abandoned carts or order notifications, which can improve your conversion rates.

NovoChat's WhatsApp marketing feature is different from sending WhatsApp messages from your personal account in several ways.

Firstly, with a personal account, you can only reply to customers by yourself, which can be limiting if you have a team that needs to help manage customer inquiries. NovoChat solves this problem by allowing multiple users to access the inbox through our platform, making it easier to collaborate and manage customer conversations.

Additionally, our platform offers customer support-centric features like resolving closed tickets, re-assigning tickets to agents, and adding internal notes to your team. These features help you streamline your customer support process and provide a better experience for your customers.

NovoChat provides tools for creating personalized broadcast messages to your audience, as well as analytics to measure campaign performance.

NovoChat is designed to be user-friendly and easy to use, even for those without technical skills or experience.

Our platform provides a simple and intuitive interface, and our support team is available to assist with any questions or issues that may arise.

Yes, NovoChat can be used for businesses that don't have a website.

Our platform provides multiple channels for customer communication, including WhatsApp, Instagram, Messenger, LINE, Telegram and Live Chat.

This means you can use NovoChat to manage customer inquiries and automate marketing campaigns even if you don't have a website.

If you encounter technical difficulties while using NovoChat, our support team is available to assist you.

We provide email and chat support, and our team will work with you to resolve any issues as quickly as possible.

Setting up and starting to use NovoChat is a quick and easy process.

After signing up, you can connect your WhatsApp number by scanning a QR code. The NovoChat inbox will start receiving messages. That's all you need to get started! 

Absolutely! We offer a partner program that enables you to help your clients automate their WhatsApp messages, thus boosting their order value and ROI. When you refer a paying customer to us, you can earn affiliate fees ranging from 10% to 30%. For further details, please visit our partner's page!